Entrevista a Colleen Young #hcsmca

Colleen Young es la moderadora de #hcsmca. A Colleen le gusta convertir la información compleja a un idioma fácil para todos y eso la ayudo a volverse patient advocate. Como community manager de la salud ayuda y colabora con el empoderamiento de los pacientes y a que tanto estos como los especialistas de la salud se comprometan realmente con la salud. Pueden visitar Colleen Young Health Communications para conocer más sobre ella y sobre #hcsmca.

Debido a que es una gran entusiasta de la salud 2.0 me pareció apropiado conversar con ella y quiero compartir con ustedes la entrevista, así que aquí les dejo….

VJ: Hi Colleen, How did you end up working with health care and social media?

CY: I first witnessed the effectiveness of online social networking in health through my work as community moderator of SharingStrength | FortesEnsemble – a resource portal and online community for women with breast cancer. As social media became increasingly main stream, I initially started using Facebook and Twitter to stay on top of breast cancer news, make connections and build the SharingStrength and FortesEnsemble communities.

VJ: You are a hcsm enthusiast, how do you think these tools can change the way health systems work?

CY: I doubt hcsm alone can change the way health systems work. It can, however, start to destruct silos and open communication. I believe better understanding among the multiple stakeholders in health — from government to administrators, from patients to providers, from researchers to the public — will ultimately lead to more compassionate health care in a system that functions well. In fact, I’m confident that this is happening incrementally already and believe studies being conducted now will demonstrate this.

VJ: What would you like to share about your experience with #hcsmca?

CY: #hcsmca is really in its infancy. The first tweet chat was held in late September 2010. That being said, it is astounding to see how quickly it has been adopted by the Canadian healthcare community on Twitter, LinkedIn and Facebook. I attribute the quick uptake to the fabulous ground work laid by Dana Lewis, #hcsm and Andrew Spong and Silja Chouquet, #hcsmeu. #hcsmca wasn’t breaking new ground, but adding a geographical layer to an existing, functioning community.

Like the other geo-chapters, the #hcsmca community discusses global and local hcsm topics and when appropriate translates these to the Canadian experience. This by no means excludes cross-border, cross-culture exchanges. #hcsmca is open to all.

While we share many similarities, I also find it intriguing to observe the differences between the geo-chapters, in particular the stakeholder representation of the participants. Factors influencing who take part in the chats may include the:
– health care payment model of the host country
– contacts of the geo-chapter founder(s)
– first adopters and their subsequent “recruitment” reach
– time of the day of the chat

Each geo-chapter offers a slightly different mix of participants and affords rich insights and knowledge translation opportunities that go beyond the obvious geographic differences.

VJ: Can you give some advice to the #hcsmla community?

CY: Well now that would be the blind leading the blind since we virtually started at the same time. I think you’ve done a fantastic job with #hcsmla. I particularly appreciate your willingness to share — a spirit I find universally adopted by all the #hcsm communities.

Thank you very much for your time Colleen!


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